For any payment-related queries, we're here to assist you. Please reach out to us via email at

If you have questions about Watermoon and its delightful products or wish to explore corporate gift customization options, we'd love to hear from you! Reach us at or simply give us a call or message us on WhatsApp at +919810038838.

Our dedicated team is available to assist you from Monday to Friday, between 10 am to 5 pm IST. Please note that we observe postal and bank holidays.

Rest assured, we're committed to processing your orders promptly. Typically, each order takes 5-7 days for processing. Once your order is ready, we'll ensure it's shipped out within 7 days. If, however, more time is required due to factors like quantity or other related issues, we'll promptly notify you via email, WhatsApp, or phone call within 24-48 hours of receiving your order.

Please make sure to arrange for someone to receive your order upon courier delivery. We appreciate your patience and understanding in case of any courier delays, especially given unforeseen circumstances like Covid-19.

Thank you for choosing Watermoon. We look forward to serving you with excellence!